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With the Changes in Print Technology, How Long Will it Be Before You Don’t Have an In-House Service Team? Quicker than you can imagine.

by Norm McConkey | 06 April, 2021 |

by Norm McConkey | 28 February, 2020 |

Norm McConkey has been involved in the print, imaging, IT and software technology industries since 1993. He founded PrintFleet in 2003, which was later sold to ECi. In 2009 he started Tangent MTW Incorporated, a consultancy which helped build Managed Print programs for Office Depot, Canon, Parts Now, Lexmark and Xerox. Seeing an opportunity in e-commerce, he launched MPSToolbox in 2015, which has built over 100 B2B e-commerce websites for OEMs, regional dealers, and distributors. Norm is a regular contributor to industry publications, and he also writes a bi-weekly blog about current topics in the industry.